SWISSOTEL AMSTERDAM, Amsterdam – A Smart Stay in the City
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Key details
About the Hotel
Damrak 96,
Amsterdam,
Netherlands,
1012 LP,
North Holland
Rooms & Suites
Swissotel Amsterdam offers 114 soundproofed rooms and suites with views of Dam Square or the courtyard. Rooms include Egyptian cotton bedding, Frette luxury linens, air conditioning, and Nespresso machines. Premium rooms feature Pürovel Swiss bath amenities, while Swiss Select rooms have triple-glazed windows and stone bathrooms imported from Switzerland. All rooms have free Wi-Fi, flat-screen TVs, and ergonomic workspaces.
Dining at ROYAL98
ROYAL98, the hotel's restaurant, serves Italian pasta, wood-fired thin-crust pizza, and fresh bread from its in-house bakery. Breakfast includes freshly baked bread, granola, yogurt, and made-to-order eggs. The deli section offers salads, smoothies, and takeaway options. A set three-course menu is available daily, with a choice of main courses.
Fitness & Relaxation
The 24-hour fitness center features TechnoGym equipment, including treadmills, weight machines, and dumbbells. In-room massages (60 or 90 minutes) are available on request. Bikes are available for rent to explore Amsterdam's streets or Vondelpark.
Central Dam Square Location
The hotel is steps from Dam Square and the Royal Palace, a 7-minute walk from Amsterdam Central Station. Nearby attractions include the Anne Frank House (0.5 km), the Red Light District (0.5 km), and the Van Gogh Museum (2.5 km). Tram stops in front of the hotel provide easy access to the city.
Guest Services
Concierge services assist with travel arrangements, public transport tickets, and local recommendations. Same-day laundry (cutoff 9 AM) is available Monday to Saturday. The hotel is ALLSAFE certified for cleanliness, with soundproofed rooms and triple-glazed windows for quiet stays. Meeting suites with city views accommodate up to eight people.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Spa & Leisure
Massage
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Damrak 96,
Amsterdam,
Netherlands,
1012 LP,
North Holland
Map view
Damrak 96,
Amsterdam,
Netherlands,
1012 LP,
North Holland
City landmarks
Art object
Anne Frank House
790 m
Museum
Van Gogh Museum
2.4
km
Museum
Rijksmuseum
2.2
km
Zoo
Artis
2.0
km
Park
Vondelpark
2.0
km
Church
Westerkerk
820 m
Museum
Our Lord in the Attic Museum
650 m
Landmark
Begijn
630 m
Museum
The National Maritime Museum
2.1
km
Museum
Museum Het Rembrandthuis
930 m
Museum
Dutch Resistance Museum
2.0
km
Museum
Hermitage Amsterdam
1.5
km
Landmark
Thorbecke statue
960 m
Museum
NEMO Science Museum
1.8
km
Landmark
The Jordaan
990 m
Museum
Jewish Historical Museum
1.3
km
Square
Rembrandtplein
1.0
km
Museum
Torture Museum
840 m
Museum
Houseboat Museum
1.0
km
Museum
Willet-Holthuysen Museum
1.3
km
Museum
Stedelijk Museum Amsterdam
2.5
km
Nearby
You will know it! AmsterdamThe Netherlands
Red Light District
520 m
Museum
Madame Tussauds Amsterdam
100 m
Museum
Amsterdam Vodka Museum
520 m
Tower
Beurs van Berlage
290 m
Museum
Body Worlds
170 m
Church
The Oude Church
510 m
Church
The New Church
70 m
Monument
National Monument
120 m
Museum
Hash Marihuana & Hemp Museum in Amsterdam
400 m
Restaurants
Cau
180 m
Damstraat 5
Royal98
30 m
Damrak 98 Dam Square
Brasserie De Roode Leeuw
70 m
Damrak 93/94
van Kerkwijk
290 m
Nes 41
FuLu Mandarijn Amsterdam
220 m
Rokin 26
Shiki, Japanese Restaurant
100 m
Zoutsteeg 35
Euro Pub
130 m
Dam 3 unit V
San Thomas
240 m
Damstraat 26/28 1012 JM Amsterdam
't Nieuwe Kafe
120 m
Eggerstraat 8 / Dam
Guest Ratings & Reviews
Real Guest Experiences & Ratings
98%
enjoyed their stay & would return
9.8/10
Perfect
Rooms
7.6
Location
9.5
Service
8.9
Dining
6.7
Guest reviews
9.8/10
based on 11 reviews
8.1
8.1/10 based on 3707 reviews
Rebecca
United Kingdom,
March
2024
9.0/10
I had a great stay at this hotel! The rooms were just right with soundproofing and blackout curtains making it a peaceful retreat. The service was amazing, and the staff were very friendly and attentive. The location was prime, steps from Dam Square, making it convenient to explore all that Amsterdam has to offer. The dining experience was delivered right to my room and was very delicious. Overall, a fantastic value for the money.
Rooms
9.0
The room was well equipped with a Nespresso machine, a mini-bar, and excellent Wi-Fi. I loved the thoughtful touch of having toiletries, a sewing kit, and slippers.
Service
9.0
The staff here were not only friendly but extremely helpful. They ensured the hotel and room were spotless, and the service was top-notch.
Location
10.0
The hotel is situated steps from Dam Square, which is central to everything in Amsterdam. With such a fantastic location, it was easy to explore the city with ease.
Dining
8.0
The dining experience was very good and plentiful. I enjoyed the delicious food that was delivered right to my room.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay. The hotel also had excellent amenities available.
George
United States,
November
2023
7.8/10
My stay at the hotel was a mixed experience. The room I stayed in on the top floor, away from the front of the hotel, felt like a cramped attic with dingy beds, but it was very clean and well-equipped with all the necessary amenities. The service was very friendly and helpful, providing excellent recommendations, although there could have been more staff available for a smoother dining experience. The location couldn't have been better, centrally located and near popular spots like The Ann Frank House and the Dam square. The dining was good quality but had some delays in service. The facilities were adequate, but room for improvement was noted. Overall, a decent stay with a few hiccups.
Rooms
7.0
My room on the top floor, away from the front, felt cramped with dingy beds; however, it was very clean and provided all the essential amenities.
Service
9.0
The staff were incredibly friendly and helpful, offering great advice and quick solutions to my requests.
Location
10.0
The hotel's location was perfect, just a short distance from major attractions like The Ann Frank House and the Dam square.
Dining
7.0
The dining experience was good quality, but some delays were experienced due to understaffing.
Facilities
6.0
The facilities provided were adequate, but there is room for improvement.
Zoe
United Kingdom,
November
2023
9.0/10
I had a fantastic stay at this hotel! The rooms were clean, very comfortable, and well-equipped with all the essentials you could need. The service was top-notch, with a friendly and welcoming staff ready to assist with anything. The location was unbeatable, right in the heart of Amsterdam making it super convenient for exploring. The dining experience was wonderful, offering a variety of delicious options. Overall, a great value for money choice with exceptional service and amenities.
Rooms
9.0
The room was very clean and had everything you need, such as a coffee machine, kettle, and free toiletries that were restocked daily. It was a good choice for a comfortable stay.
Service
9.0
The staff were very friendly and welcoming, going out of their way to ensure a pleasant stay. The housekeeping crew paid attention to all details, making the experience even better.
Location
10.0
The location couldn't have been better, being very central and convenient for exploring Amsterdam. The friendly and helpful staff added an extra charm to the stay.
Dining
8.0
The dining experience was wonderful, offering a variety of options from delicious breads to fresh-squeezed orange juice in a cute cafe setting. It was a delightful way to start the day.
Facilities
9.0
The hotel had a range of excellent facilities from room service to tours/ticket assistance, ensuring a comfortable and convenient stay.
Brian
United Kingdom,
November
2023
8.2/10
The hotel had spacious and clean rooms with nice amenities like a Nespresso. The service was very friendly and helpful, offering little touches like handwritten weather forecast notes. The location, although in a crowded area, was right on Dam Square and went above and beyond to accommodate guests. The dining experience, while good, was a bit disappointing for the level of the hotel. Overall, a comfortable stay with great service.
Rooms
8.0
The rooms were pretty spacious and clean, with nice amenities like a Nespresso.
Service
9.0
The service was very friendly and helpful.
Location
9.0
The hotel is in a great location on Dam Square and the staff go above and beyond to accommodate guests.
Dining
7.0
The dining experience was good but a bit disappointing for the level of the hotel.
Facilities
8.0
The hotel offers various services like room service, car hire, dry cleaning, and more.
Charles
United Kingdom,
October
2023
8.2/10
The hotel offers a mix of comfort and tranquility, with spacious rooms that are surprisingly quiet. While some rooms lack a view, their peaceful ambiance compensates for it. The service is exceptional, providing a homely feel with kind and generous staff. The central location is ideal for exploring Amsterdam, though it can get crowded at times. The dining experience, while great, may experience delays due to understaffing. Overall, a place of quiet elegance with a few minor drawbacks.
Rooms
9.0
The rooms were spacious, comfortable, and remarkably quiet.
Service
9.0
The service was exceptional, with kind and generous staff.
Location
8.0
The central location is excellent for exploring Amsterdam.
Dining
7.0
The dining experience, though great, may have delays due to understaffing.
Facilities
8.0
The facilities provided a sense of quiet elegance.
Eddie
United Kingdom,
October
2023
8.0/10
I had a mixed experience at the hotel. The location was fantastic, right in the center of Amsterdam, making it easy to explore the city. The rooms, although quite small, were clean and the staff was extremely helpful and kind. However, the dining options were just average, and the restaurant seemed a bit understaffed at times.
Rooms
7.0
The rooms were quite small, barely bigger than the beds, but they were clean and comfortable.
Service
9.0
The staff was genuinely helpful and attentive, always with a smile.
Location
10.0
The location could not have been better, right in the heart of Dam Square and close to all the main attractions.
Dining
6.0
The dining experience was just 'ok' with average options. The kitchen/restaurant seemed a little understaffed at times.
Facilities
8.0
The hotel had all the necessary facilities and amenities for a comfortable stay.
Alexander
United Kingdom,
July
2023
7.8/10
The hotel is perfectly located, surrounded by cafes and shops, with clean and cozy rooms. The Wi-Fi connection might not be the best, but bringing outside food and drinks to the nicely decorated rooms is a nice touch.
Rooms
7.0
The rooms were clean and cozy, with individual duvets on each bed, although the furniture and internet connection are a bit outdated.
Service
10.0
The service was exceptional, paying attention to every detail and being extremely kind. They went above and beyond, earning an 11 out of 10 rating for their excellent care.
Location
9.0
The hotel's location is fantastic, right on Dam Street, near Dam Square, and within walking distance of Central Station. You won't need a taxi with everything so close, even though the card system at the door can be a bit tricky.
Dining
6.0
The dining experience was sufficient, with a safe in the room at no charge. However, the limited variety and bland options could be improved for a more impressive dining selection.
Facilities
7.0
The hotel offers adequate facilities, with room amenities like a safe and acceptable dining options, though there is room for improvement in variety.
John
United States,
June
2023
8.2/10
I had a wonderful stay at this hotel! The room was very comfortable and clean, with the comfiest bed. The service was excellent, they went the extra mile to ensure I had a fantastic experience. The location was perfect, near all the attractions. The dining experience was ordinary with a limited choice, but overall, I had a great time here.
Rooms
8.0
The room was very comfortable, slightly on the small side, but still very cozy and clean. It was small and whimsical but so well designed with high-end amenities.
Service
9.0
The staff were lovely and so helpful. They were quick to assist with any requests and provided great recommendations for places to visit.
Location
9.0
The location was perfect, near all the attractions. It was only a short walk from the train station, making it very convenient to explore the city.
Dining
7.0
The dining experience was normal with a limited choice. However, the restaurant next door was just a few steps away, which was convenient.
Facilities
8.0
The facilities were great, including room service, car hire, and tours/ticket assistance, enhancing the overall experience.
Pamela
United States,
June
2023
8.6/10
I had a wonderful stay at this hotel. The room was spacious, comfortable, and surprisingly quiet, offering a great view of Damrak. The location was perfect, right next to Dam Square and all the attractions. The service was exceptional, with a very customer-focused staff who made my stay memorable. The dining experience, however, was a bit disappointing. Overall, a great value for money choice in the heart of Amsterdam.
Rooms
9.0
The room was a suite looking out onto Damrak, spacious, and very comfortable, with no ambient noise from the street outside.
Service
9.0
The staff was very customer-focused, the room was clean, and the bed was extremely comfortable. They were helpful with internet connections and even provided assistance with coffee capsules. The receptionists went above and beyond, even helping with luggage.
Location
10.0
The hotel's key selling point is its superb location right next to Dam Square, with easy access to everything in the center and near Amsterdam Central.
Dining
7.0
The dining experience was basic, but the quality was good. The stylish environment, kind staff, and perfect location made up for the limited options.
Facilities
8.0
The hotel offers a range of facilities like room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
Sarah
United Kingdom,
June
2023
8.4/10
The hotel is right in the heart of the city, making it super convenient for exploring. The rooms were well-equipped with nice amenities, but unfortunately, the mattresses were not great. The service was amazing and the staff were incredibly caring and attentive. The location couldn't be better with easy access to the city center and attractions. The dining experience was delicious, but there were slight delays in service. Overall, a centrally located hotel with excellent service and a few room drawbacks.
Rooms
7.0
The room, although not cleaned promptly due to a late check-out oversight, was well-equipped with a Nespresso machine, a mini-bar we filled ourselves from the nearby supermarket, and excellent Wi-Fi. The only downside was the uncomfortable mattresses.
Service
9.0
The staff here are really amazing - very caring, attentive, friendly, and entertaining. They took a genuine interest in chatting with us and made our stay special.
Location
10.0
The hotel is as central as it gets, with fantastic access to the mall and key city landmarks like the Royal Palace and Dam Square. Being in the heart of the city truly enhanced our experience.
Dining
8.0
The dining experience was very delicious, though the restaurant seemed a bit understaffed leading to some wait times for service. It's recommended to arrive early to have your choice of food and drink.
Facilities
8.0
The facilities met our expectations, providing services such as room service, car hire, dry cleaning, and laundry. The hotel also offers a welcome drink and assistance with tours and tickets.
William
United Kingdom,
April
2023
7.4/10
I had a mixed experience at this hotel. The rooms were very dirty and not well-maintained, but the bathroom was fresh and crisp with nice amenities like a Nespresso machine. It was convenient to be located on the same floor.
Rooms
5.0
The rooms were very dirty, but the bathroom was nice with good amenities. Convenient location on the same floor.
Service
7.0
The staff were kind and generous. They even accommodated our dog during the stay. However, there was a minor issue where they were not ready to offer a suitable place for me to wear my suit.
Location
9.0
The location was excellent, just minutes away from Amsterdam Centraal train station and close to many attractions. Plenty of cafes, restaurants, and shops nearby. A vibrant area popular with tourists.
Dining
5.0
The dining experience was of poor quality. I had to go to a different place next door for a better meal.
Facilities
6.0
Basic facilities were available, not exceptional. No additional comments on value for money.
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